OfficialPhoneUnlock.com Review

OfficialPhoneUnlock.com provides unlocking solutions for iPhone devices. The service provides a permanent solution since unlocking solution is applied to Apple’s own database so you do not have to worry about unlocking your device every time Apple updates its iOS version. This factory unlock solution that OfficialPhoneUnlock.com brings to its iPhone users allows them to use the phone with any network. The freedom to use your iPhone with any network will not only save you money but will also allow you to benefit from the economical packages offered by various networks. By factory unlocking, your phone’s warranty remains intact and it also increases your phone’s resale value.

Service Details:

The way OfficialPhoneUnlock.com’s service works is different from the way regular software methods work. Once you provide them with your phone’s IMEI number, they will unlock your iPhone device by registering your IMEI number in Apple’s database. The steps below show how the unlocking process works:

  • Place an order and send your iPhone’s IMEI number to the service provider. OfficialPhoneUnlock.com will process your order request and will forward your IMEI number to Apple’s servers.
  • Once your IMEI number gets registered, you will be informed via confirmation email that your iPhone has been unlocked.
  • After that you need to sync your iPhone with iTunes. In order to sync your device follow these steps:
  1. Install the latest version of iTunes.
  2. Connect your iPhone to your computer and wait for iTunes to detect it.
  3. Once it has been detected, disconnect your phone from the computer and wait for a few seconds.
  4. Insert the SIM card you want to use with the iPhone.
  5. Reconnect your iPhone and wait for iTunes to detect it again.
  6. Once your iPhone has been detected the second time, the process would be completed
  • Your iPhone is unlocked now.

The order processing may take up to 24 hours due to time differences and office hours, says the company. Once processed, the provider ensures that the order gets delivered within the time frame mentioned on their website. However, on rare occasions it is possible that the order exceeds the estimated delivery time and that is mainly due to technical issues, otherwise the service tries its best to meet 100% client’s satisfaction.

Time Frame for Delivery: Depending on the country and the network carrier your iPhone is currently locked to, the order delivery time varies. The company in its service terms clearly states that all time frames are according to business days and business hours. The working hours are from 9am to 5pm.  It means that if you place a 2 hour AT&T unlock request today at 10 PM then your request will be entertained the next morning at the earliest.

Supported phone brands and carriers: OfficialPhoneUnlock.com entered the phone unlocking market with the aim to provide unlocking solutions to its iPhone users. Its factory unlocking solution works with all iPhone models. The service supports iPhone 6+, 6, 5, 4S, 4, 3Gs, 3G and 2G. The OfficialPhoneUnlock.com’s unlocking solution works with any firmware version including the latest iOS 6.1.3.

Some of the major networks that OfficialPhoneUnlock.com supports are AT&T, Verizon, Sprint, T-Mobile,, Vodafone, O2, Orange, Telenor, Three 3, Telstra and Bouygues. You can unlock your phone to these major networks and many others, but it must be noted that the kind of networks supported varies from country to country.

Customer Support/Service: Although the unlocking process is quite simple, but even then if you find any difficulty while unlocking your iPhone, you can contact the service provider for help and support.

FAQ section: If you visit this section you will be able to find answers to most of your questions.

“Contact Us” section: This section demands you to fill in the short form. You are required to provide your name and email address, also write your concern in “Your Message” box and fill in the “Subject” field with relevant subject. Once you provide all the details, press the “Send” button to submit your query.

Live chat: Live chat support is available as well.

Security & Trust

OfficialPhoneUnlock.com says that its phone unlocking service will never disappoint, if it did then a full refund will be made.  But regarding the refund policy, the company makes it very clear that no refund will be offered if the company found out that there was a mistake at user end so it is advised that you double check your phone’s IMEI number before placing an order. If the OfficialPhoneUnlock.com’s service was unable to deliver your order due to some technical issues, then your payment would be fully refunded.

In order to win the confidence of its customers, the service also has the “price match” facility available, but the policy differs from situation to situation.  The company is open to all suggestions so you need not to hesitate to request for a price match, if the company thinks that it can provide you the unlocking service at that price then it may reduce its charges to make you happy and satisfied.

Privacy Statement:  OfficialPhoneUnlock.com website does not contain any section related to “Privacy Policy” so one cannot say much about what kind of user’s data is stored by this site or how the data is used. The information that the site collects when you place your order includes your name, email address and other phone related details.

Supported payment methods: You can make your payments via PayPal or credit cards. The company accepts all payments in US dollars so you would be charged in this currency regardless of your location, situation or current foreign exchange rates.

Pros:

  • Money back guarantee offer – if the service failed to satisfy its customers
  • The service also has live chat support
  • Permanently unlocks your iPhone device

Cons:

  • The unlocking solution only works for iPhone devices
  • Accepts payments only in US Dollar currency
  • May extend the order delivery time

Conclusion:

Although the OfficialPhoneUnlock.com service brings an unlocking solution for iPhone users only, but this service has impressed many as its factory unlocking solution helps in unlocking iPhone devices permanently.